Press Ganey recently reported that one of the most important thing hospital leaders can do to enhance their relationship with nurses is simply to listen to them.
Press Ganey reported that the recent nursing satisfaction survey revealed that nurses who worked the day shift had higher satisfaction levels than nurses on other shifts.
Also reported was that nurses who worked 12-hour shifts had lower satisfaction with their jobs.
The Advisory Board noted that the Press Ganey survey also reported that nurses who had worked at an institution for less than two years had a satisfaction score of 66.9overall, and that number dropped to 62.9 among those employed between two and 10 years before rebounding to 64.9 among those with more than 10 years’ tenure.
In this age of nursing shortage, it was disconcerting to see that nurses’ overall “professional loyalty” scores dropped off when an institution's vacancy rate for RN's exceeded 8%. Discussions related to RN retention need to remain on the agendas of Nursing and HR leaders.